Most skincare decisions are made in the dark. You stand in front of a shelf, read a few labels and hope you have chosen the right serum, the right peel, the right treatment for your skin. More often than not, the guess is expensive — and wrong.

Our online AI skin analysis is designed to take the guesswork out of that first step. For R350, you upload a single selfie and receive a structured reading of your skin together with a personalised treatment plan. If you decide to go ahead with treatment at our Parkmore studio, that R350 is credited in full towards the cost — so the analysis effectively pays for itself.

Here is exactly how it works, what it looks at and why it is a sensible place to start.

The three-step flow

Step 1 — Upload one selfie

You take or upload a single, clear, well-lit photo of your face. No special equipment, no appointment and no travel to Sandton required. The whole process happens from your phone, wherever you are. A good photo — soft natural light, no heavy make-up and a steady camera — gives the most useful reading, and the tool guides you on this as you go.

Step 2 — The AI reads your skin

Your image is then assessed by a skin-analysis model built to recognise visible skin characteristics across a range of skin tones and ages. Instead of a vague “your skin looks tired”, you get a structured breakdown of what is showing up on the surface, zone by zone.

Step 3 — Your personalised treatment plan

Finally, those findings are translated into a personalised treatment plan: a recommended pathway mapped to the concerns the analysis surfaced, drawing on the treatments we offer in-studio. You see what your skin appears to need, why, and a suggested next step. It is a starting point for a proper conversation, not a prescription.

What the analysis assesses

The analysis is designed to read the visible signs that most influence how skin looks and behaves, including:

• Pigmentation — sun spots, uneven patches and areas of discolouration.
• Acne and congestion — active breakouts, blocked pores and oiliness.
• Texture — roughness, the appearance of scarring and overall surface smoothness.
• Fine lines — early visible signs of ageing and loss of firmness.
• Tone and evenness — overall uniformity and clarity of the complexion.

These are the concerns our in-studio treatments are built to address — from the Carbon Laser Facial / Picosecond Laser Peel for pigmentation, pores and uneven tone, to HIFU skin tightening (often combined with microneedling) for laxity and texture, through to LED light therapy for calming and recovery.

How the R350 credit works

The R350 is not a separate “admin fee” you lose. It goes towards your treatment:

• You pay R350 for the analysis and personalised plan.
• If you choose to proceed with a recommended treatment at Luna-C, that R350 is credited towards the cost of your treatment.
• That means the professional reading and plan cost you nothing extra if you go ahead — the amount simply moves across to your treatment.

Treatment pricing is confirmed with your personalised plan. It is a low-risk way to find out what your skin needs before committing to anything larger.

Why it is a sensible first step

A short, honest note on what this is — and what it is not. An AI skin analysis is a clarity tool. It is designed to give you an objective, structured starting point so that any treatment decision is informed rather than impulsive. It does not diagnose medical skin conditions, replace an in-person clinical examination or prescribe medication. For anything that may be a medical concern — a changing mole, a persistent rash, suspected skin disease — please consult a doctor or dermatologist.

Within those limits, the value is genuine. Instead of buying products on a hunch or booking a treatment that may not suit your skin, you arrive with a clear picture and a recommended pathway. Many clients tell us this turns a confusing, expensive guessing game into a focused plan they feel more confident about.

What happens after your analysis

Once you have your plan, the next step is yours:

• Book a treatment at our Parkmore studio in Sandton, and your R350 is credited towards it.
• Ask us questions — our team can talk you through the recommended pathway and what to expect.
• Take your time — your plan is a reference point you can act on when you are ready.

If you do come in, your treatment is delivered in person by our team in a calm, considered setting, with professional-grade skincare available to support your results between visits.

You can do the whole analysis right now, from your phone, in a few minutes. It costs R350, it is credited towards your treatment if you proceed, and it replaces guesswork with a real plan.

Start your AI skin analysis

Frequently asked questions

Is the R350 AI skin analysis really credited towards my treatment?

Yes. You pay R350 for the analysis and personalised plan, and if you choose to go ahead with a recommended treatment at Luna-C in Parkmore, that R350 is credited in full towards the cost of your treatment.

Do I need to come into the Sandton studio for the analysis?

No. The analysis is done entirely online — you upload one selfie from your phone, wherever you are. You only visit our Parkmore studio if you decide to book a treatment afterwards.

How accurate is an AI skin analysis from a selfie?

It is designed to read visible surface signs — pigmentation, acne, texture, fine lines and tone — and give you a structured, objective starting point. A clear, well-lit photo gives the most useful result. It is a guide to inform your decisions, not a medical diagnosis, and our team is on hand to interpret it with you.

Can the AI analysis diagnose a skin condition?

No. It does not diagnose medical conditions, prescribe medication or replace an in-person clinical examination. For a changing mole, a persistent rash or any suspected medical skin concern, please consult a doctor or dermatologist.

What happens to my photo and personal data?

Your selfie is used to generate your skin analysis and treatment plan, and your information is handled in line with South Africa’s POPIA.

Which treatments might be recommended after my analysis?

Depending on what your skin shows, your plan may point towards treatments such as the Carbon Laser Facial / Picosecond Laser Peel, HIFU skin tightening with microneedling, microneedling, or LED light therapy — all offered at our Parkmore studio in Sandton.