Privacy Policy

At Luna-C Aesthetics­, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and disclose personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Personal Information We Collect

We may collect personal information from you in the course of doing business with you. This information may include your name, address, telephone number, email address, date of birth, gender, and other information relevant to the provision of our products and services.

How We Use Personal Information

We may use your personal information to:

• Provide you with our products and services
• Process payments and orders
• Communicate with you regarding our products and services
• Provide you with customer service and support
• Conduct market research and analysis to improve our products and services
• Comply with legal and regulatory obligations

We will only use your personal information for the purposes for which it was collected and will not use it for any other purpose without your consent.

How We Disclose Personal Information

We may disclose your personal information to third-party service providers who assist us in providing our products and services, such as delivery companies or payment processors. These service providers are contractually obligated to protect the confidentiality and security of your personal information and may only use it for the purposes for which we disclose it to them.

We may also disclose your personal information if required to do so by law, or in response to a court order or subpoena.

Security of Personal Information

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.

Your Rights Regarding Personal Information

Under POPIA, you have the right to access, correct, and delete your personal information held by us. You may also withdraw your consent to the use of your personal information at any time. To exercise these rights, please contact us using the contact information provided below.

Cookies

Our website may use cookies to improve your experience and to analyze usage patterns. You may choose to disable cookies in your browser settings, but this may limit your ability to use certain features of our website.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on our website and will become effective immediately upon posting.

Contact Information

If you have any questions or concerns regarding our Privacy Policy, please contact us at info@lunacaesthetics.com

Effective Date: 17 March 2023